Hello Rose Nails

I am committed to providing a professional, high-quality mobile nail service in the comfort of your home. Please take a moment to read the following terms before booking.

1. Appointments
   Appointments are arranged via message or booking request and are confirmed once acknowledged. I aim to provide a seamless and personalised experience for every client.

2. Mobile Service Experience
   As a mobile nail technician, I bring a salon-quality service to you. To ensure the best results, clients are kindly asked to provide:

• A clean, comfortable, and well-lit space
• A suitable table or working surface
• Accessible parking nearby

For health and safety reasons, I reserve the right to decline or discontinue a service if the environment is not appropriate.

3. Service Area & Travel
   Services are offered within the local area. Appointments outside this area may be subject to an additional travel fee, which will be discussed in advance.

4. Payments
   Payment is due at the end of your appointment unless agreed otherwise in advance. Accepted payment methods: Bank transfer and cash

5. Cancellations & Rescheduling
   Your appointment time is reserved exclusively for you. I kindly request a minimum of 24 hours’ notice for any cancellations or changes.

Late cancellations or missed appointments may incur a fee. Repeated missed appointments may result in future bookings being declined.

6. Punctuality
   If you are running late, please inform me as soon as possible. Appointment times may need to be adjusted to avoid disruption to other clients, and full payment may still apply.

7. Health & Safety
   Please inform me in advance of any allergies, sensitivities, or nail conditions. For your safety, I may need to decline treatment if it is not suitable to proceed.

8. Aftercare & Results
   To maintain the quality and longevity of your nails, aftercare advice will be provided. I cannot be held responsible for damage resulting from improper aftercare or external factors once the appointment has ended.

9. Adjustments & Satisfaction
   Client satisfaction is very important. If you experience any issues, please make contact within 48 hours, and I will be happy to advise or arrange a suitable resolution where possible.

10. Children & Pets
    For safety and to ensure a relaxing experience, children and pets should be supervised and kept clear of the working area during your appointment.